Privacy Policy

Last updated: January 29, 2025

Introduction

Welcome to NoteGPT ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application NoteGPT (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.

Information We Collect

We collect information in the following ways:

Information You Provide Directly:

  • YouTube video URLs you submit for processing
  • Text content you input for humanization or AI detection
  • Feedback and correspondence you send to us

Information Collected Automatically:

  • Device information (device type, operating system version)
  • App usage data and analytics
  • Crash reports and performance data
  • Subscription and purchase history through Apple

Information from Third Parties:

  • Payment and subscription information from Apple App Store
  • Analytics data from our service providers

How We Use Your Information

We use the information we collect for various purposes:

  • To Provide Services: Process YouTube videos, generate transcripts, summaries, and subtitles
  • To Improve Our App: Analyze usage patterns to enhance features and user experience
  • To Process Transactions: Manage subscriptions and in-app purchases
  • To Communicate: Send important updates, respond to inquiries, and provide customer support
  • To Ensure Security: Detect, prevent, and address technical issues and fraudulent activities
  • To Comply with Legal Obligations: Meet applicable legal requirements and enforce our terms

Data Processing & AI Services

Our App uses artificial intelligence to provide its core features:

Video Processing:

  • When you submit a YouTube URL, we access publicly available video information and captions
  • Video content is processed through our AI systems to generate summaries and transcripts
  • We do not store video content permanently; processing is done in real-time

Text Processing:

  • Text submitted for humanization or AI detection is processed through our AI models
  • We may temporarily cache processed content to improve performance
  • Processed text is not used to train our AI models without explicit consent

Data Retention: Processing data is typically retained for up to 24 hours for caching purposes. Subscription data is retained as long as your account is active. You can request deletion of your data at any time.

Third-Party Services

We use the following third-party services:

RevenueCat:

  • Manages subscriptions and in-app purchases
  • Processes payment information through Apple
  • Privacy Policy: revenuecat.com/privacy

YouTube Data:

  • We access publicly available YouTube video data
  • Subject to YouTube's Terms of Service and Privacy Policy
  • We do not access private or unlisted videos without proper authorization

Cloud Services:

  • Our backend services may use cloud providers for data processing
  • All data is encrypted in transit and at rest

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL
  • Secure Storage: Data at rest is encrypted using industry-standard encryption
  • Access Controls: We limit access to personal information to authorized personnel only
  • Regular Audits: We regularly review and update our security practices
  • Incident Response: We have procedures in place to handle potential data breaches

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have the following rights:

Access & Portability:

  • Request a copy of your personal data
  • Receive your data in a portable format

Correction & Deletion:

  • Request correction of inaccurate data
  • Request deletion of your personal data

Opt-Out Options:

  • Disable analytics collection in device settings
  • Unsubscribe from marketing communications
  • Delete the app to stop all data collection

To exercise these rights, contact us at privacy@notegpt.app

Children's Privacy

Our App is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@notegpt.app. If we discover that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected, including standard contractual clauses and ensuring recipients are in countries with adequate data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make material changes, we will notify you through the App or via email. The "Last updated" date at the top will be revised. Continued use of the App after changes constitutes acceptance.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Response Time: We aim to respond to all privacy-related inquiries within 30 days.